Delete your account

Delete in the app

1. Sign in as the adult account owner.
2. Open More → Settings → Privacy & security → Data & privacy.
3. If needed, choose Create JSON export and save it privately.
4. Enter the exact confirmation shown by the app and choose Permanently delete account.

You need an internet connection. The server must confirm completion before the app clears your local account credentials. Deletion is not queued while offline. If the app reports a failed or uncertain result, contact support; do not assume the request completed.

Request deletion without the app

Email [email protected] from your adult sign-in address, with the subject ChorePocket account deletion request. Say that you want the ChorePocket account and its associated family data permanently deleted. You do not need to reinstall the app or buy a subscription.

We will verify that you control the account address, explain any shared-household or retention issue and confirm when deletion is complete. Never send a sign-in code, password, session token or family export. Requests are handled within the applicable legal time limit after verification.

Households with another adult

One adult cannot erase another adult’s household data. If the household has another adult member, deletion stops before erasure. Contact support to arrange a transfer or separation and complete your account deletion. Signing in on two phones with the same email uses one adult account; it does not create a second household member.

Delete some data without deleting your account

You can keep your account and have some of its data deleted.

• A child’s photo: open More → Settings → Child profiles, choose Edit for the child, then Remove photo and Confirm remove photo. The saved photo is deleted from our storage and initials appear instead. This also works after a trial or subscription ends.
• Other records: email [email protected] from your adult sign-in address with the subject ChorePocket data deletion request. Say which data you want deleted, for example a child profile, chores, notes, reminders, Goals, ledger history or support correspondence.

We verify that you control the account, confirm what we can delete while the account stays active and tell you when it is done. Archiving a chore or correcting a ledger entry in the app keeps its history; it does not delete it. Deleted data leaves our encrypted disaster-recovery backups when they expire, normally after 30 days.

What is removed and what may remain

Completed deletion removes the adult account, preferences, sessions, sign-in challenges and sole-member household content, including saved photos and histories. It revokes that adult’s server sessions. Other devices clear their local account data when they next learn the session is invalid; sign out on any devices you are handing to someone else. Exports you saved outside the app remain under your control.

A limited keyed hash of a deleted billing identity, deletion timestamps and related billing-event references may remain for up to 12 months to prevent late or replayed purchase updates from recreating access, and are then deleted. They do not contain your email, child profiles or family content. Completed deletion also deletes the RevenueCat customer record for your account. Encrypted disaster-recovery backups normally expire after 30 days. Support correspondence and any records required by a specific law are handled separately; we will explain any applicable retention category, reason and period or criteria. See our privacy policy.

Cancel subscriptions separately

Deleting the account does not cancel an Apple or Google subscription. Cancel through the store’s subscription settings to stop future renewals. Apple and Google keep their own transaction records under their own rules. Refunds follow the store’s process and applicable consumer rights.

Need help?

Contact [email protected]. ChorePocket is a trading name of Adoomi Limited (Adoomi Ltd), UAE registration MC 14683, at Smart Station, First Floor, Incubator Building, Masdar City, Abu Dhabi, United Arab Emirates.